Proven Protection, Prevention, and Solutions.
DATA BACKED APPROACHES
Special Investigations Unit (SIU):
We make protecting your business against insurance fraud our business.
Zenith’s Special Investigations Unit (SIU), claims, and legal specialists collaborate to analyze 100% of all lost-time claims, treatment, and billing for possible fraud by employees and providers. In cases of suspected fraud, we prepare and submit a detailed report to law enforcement agencies for further investigation.
Zenith Fraud By the Numbers*
*Anti-fraud program results are from January 1, 2004, to December 31, 2022. The law requires Zenith to report all incidents of suspected fraud. Decisions on prosecution are the sole responsibility of the authorities.
Safety & Health
More than Traditional Inspections & Trainings
Zenith’s Safety & Health team operates with a focus on risk evaluation and risk improvement utilizing a consulting methodology. We go beyond traditional compliance, inspections, and training by specializing in an evidence-based consulting process. Data is utilized to systematically quantify, rank, and target policyholder’s most significant employee injury exposures and claim cost savings opportunities.
Technology
Innovative & Efficient Hands-On Resources
Customers can leverage the valuable Zenith apps and account portals to access complimentary resources and trainings, manage policy information, or view centralized claims updates and communication direct from your Claim Examiners.
It’s just one way we make your workers’ compensation insurance experience better.
Empowering Digital Resources for your Business
Zenith Solution Center®
A library of comprehensive risk management and safety resources specific to your industry, as well as training programs, HR management best practices, and the compliance tools and forms you need.
MyZenith®
Access to all of your claim information in one place including real-time notes from Zenith claims examiners, reserve information, and Claim Status Reports.
Zenith University
Zenith University offers bi-lingual compliance courses, trainings, and webinars with industry leaders and Zenith experts to provide the most relevant and up-to-date information for your business.
Zenith Connect® Mobile App
Connect your employees to their claim information and examiner to send messages, get payment details, see upcoming appointments, and upload documents.
Zenith’s Proprietary Technology
Zenith experts utilize our own technology for support in managing claims and obtaining data-backed solutions.
Delphi
Our patented claims expert system aggregates and delivers claims decision support through predictive analytics. This unique statistical model helps our clinicians and examiners predict and avoid costly litigation before it occurs.
ZenCare
Links treatment decisions to medical bills, eliminating non-authorized treatment, reducing administrative transactions and expense, and helping Claims Examiners reduce response time to treatment requests by 50%.